Account

Delete your Abbu account

You can delete your Abbu account and its data at any time. This page explains how, and what happens next.

Delete your account in the app

1. Open Abbu and go to Profile, then Account.
2. Choose Delete Account and type the confirmation Abbu asks for.
3. Abbu signs you out and starts a 7-day cancellation period. To keep your account, sign in again during those 7 days and choose Keep My Account.
4. After 7 days, deletion is processed and cannot be undone.

If you cannot use the app

Email support@abbu.app from the email address on your Abbu account, with the subject “Delete my account”.

We confirm the request with the email address on your account before scheduling deletion. The same 7-day cancellation period applies, and you can sign in during it and choose Keep My Account to cancel.

Deleting your account does not cancel an App Store or Google Play subscription. Cancel it through your Apple or Google account.

Abbu Account and Data Deletion Policy

Effective September 20, 2026

This policy explains the difference between clearing one device, deleting individual memories, and permanently deleting an Abbu account.

Clear this device

Clearing Abbu data from a device removes Abbu-managed local account data, downloaded Vault copies, temporary files, and the local session from that device. For a Guest, it also removes Abbu-managed local memories and profile information stored on that device.

Clearing one device does not delete a signed-in cloud account, cloud memories, Community activity, Store billing, information stored on other devices, or copies previously exported to Photos or another external service.

Delete one memory

For a Guest, deleting a memory removes the Abbu-managed local copy and related app information from that device. For a signed-in member, deleting a memory removes the Abbu-managed cloud copy and related information associated with that memory and clears Abbu-managed local cached copies where applicable.

Copies previously exported to Photos or another external service are separate and must be managed there.

Delete the account

Abbu asks for an explicit typed confirmation in the app before scheduling deletion. If you cannot use the app, email support@abbu.app. We confirm the request with the email address on your account before scheduling deletion.

A deletion scheduled in the app signs you out. Every scheduled deletion has the same 7-day cancellation period. During that period, you may sign in and choose Keep My Account to stop the deletion.

After the 7-day period, account deletion is processed and cannot be undone. Abbu removes or de-identifies the account information and private content associated with the account, subject to the limited retention described below.

Deleting an Abbu account does not cancel an Apple App Store or Google Play subscription. Store billing and connected-app permissions may need to be managed separately through Apple, Google, or the relevant provider.

Limited retention after deletion

After account deletion, Abbu may retain limited information when reasonably necessary for legal, security, fraud-prevention, abuse-prevention, dispute-resolution, audit, or recordkeeping purposes.

Some deleted information may remain temporarily in protected backup systems until normal backup rotation completes. Backups are not used to restore a deleted account for ordinary service access.

De-identified or aggregated information that no longer identifies a person may be retained for analytics, business, editorial, security, and service-improvement purposes.

Certain Community safety, moderation, and anti-impersonation records may also be retained where reasonably necessary to protect users and the service.